← The Flow Equation

Chapter 5

Busy Is Not Productive

Activating a resource and using a resource are not the same thing.

The questionWhose efficiency are you protecting, and at whose expense?

Local efficiency can rise while the global result gets worse; being busy is not the same as delivering.

The scene this idea comes from publishes here later this summer.

You do not have to wait for it. Chapter 10 of the book, the one where the whole logic becomes visible, is ready to read now.

I will ask you one question back: which sentence in it describes something you are living through right now?