Chapter 12
The Brewery
More staff, more motion, the same amount of beer served.
The questionWhich decision, the one nobody questions anymore, is producing exactly the behavior you complain about?
The quality of a system’s results is limited by the quality of the decisions made about its constraints.
The scene this idea comes from is Chapter 12 of the book, available now.
You do not have to wait for it. A different chapter, The Mathematics of Flow, is already finished and ready to read: it is the one where the whole logic of the book becomes visible, and it stands on its own.
I will ask you one question back: which sentence in it describes something you are living through right now?
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